Terms of Service & Data Protection Policy
Our ironclad commitment to protecting your business data, guaranteeing system uptime, and respecting financial privacy.
CafePlus Cloud Platform Terms of Use
This agreement governs your use of the CafePlus platform and services, safeguarding your business rights and data ownership.
1. Data Ownership & Exclusivity
- All your restaurant data, sales history, customer databases, and recipes remain 100% your exclusive intellectual property.
- CafePlus will never sell, lease, or monetize your restaurant data under any circumstances.
- You may export your full database, customer records, and sales history in standard formats at any time.
2. Security & Service Level Agreement (SLA)
- We guarantee an operational cloud platform availability rate of at least 99.9% monthly.
- Data is stored in high-security cloud facilities protected by modern encryption standards.
- Automated daily off-site backups ensure disaster recovery capability without data loss.
3. Subscriptions & Cancellations
- Subscriptions renew on monthly or annual terms as chosen with transparent upfront pricing.
- Operators may cancel subscriptions at any time without punitive cancellation fees.
Support & Technical Scope
- CafePlus delivers technical support for all platform features under our standard service guidelines.
- Restaurant managers are responsible for securing individual staff login credentials.
Continuous Innovation
We continuously enhance CafePlus with new features and optimizations to support your restaurant’s ongoing expansion.
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